cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
warrenshaw22
Aspiring Expert
279 Views
Message 1 of 13

Switch do adsl2+

Go to solution

Hi all,

Just want to request a switch to adsl2+ from the mods for a friend which isnt to tech savvy.

Wife works from home and could really use the extra upload speed , currently on G.DMT.

Can provide mod with all account details and contact number for account holder to confirm the switch.

0 Ratings
Reply
12 REPLIES 12
warrenshaw22
Aspiring Expert
278 Views
Message 2 of 13

Re: Switch do adsl2+

Go to solution

Have router statsbhere if needed

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
274 Views
Message 3 of 13

Re: Switch do adsl2+

Go to solution

post stats please and also enter their phone number and post dslchecker results  https://www.dslchecker.bt.com/adsl/adslchecker.welcome



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
warrenshaw22
Aspiring Expert
273 Views
Message 4 of 13

Re: Switch do adsl2+

Go to solution

886bf843532a7a3fca19592d71e058f1.0.jpg

0 Ratings
Reply
warrenshaw22
Aspiring Expert
272 Views
Message 5 of 13

Re: Switch do adsl2+

Go to solution

Done DSL checker already, can confirm 2+ is available

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
267 Views
Message 6 of 13

Re: Switch do adsl2+

Go to solution

can you post dslchecker results  you don't have to use the correct phone line

from stats move to adsl2 will improve up speed by about 100% but don't think it improve down speed or if it does not by much



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
warrenshaw22
Aspiring Expert
263 Views
Message 7 of 13

Re: Switch do adsl2+

Go to solution
Yes, will post now, upspeed is her problem, has to upload a lot of documents to clients , so would be a massive benefit.

0 Ratings
Reply
warrenshaw22
Aspiring Expert
259 Views
Message 8 of 13

Re: Switch do adsl2+

Go to solution

Screenshot_20190518-141054_Chrome.png

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
257 Views
Message 9 of 13

Re: Switch do adsl2+

Go to solution

I have asked mods to see if they can help  will probably need to contact the customer though   they will post here



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
warrenshaw22
Aspiring Expert
251 Views
Message 10 of 13

Re: Switch do adsl2+

Go to solution

That's great, cheers, yes can provide mod with all customer details and they can call the account owner to confirm. Thanks again

0 Ratings
Reply