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Aspiring Expert
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Message 1 of 13

Switch do adsl2+

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Hi all,

Just want to request a switch to adsl2+ from the mods for a friend which isnt to tech savvy.

Wife works from home and could really use the extra upload speed , currently on G.DMT.

Can provide mod with all account details and contact number for account holder to confirm the switch.

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Aspiring Expert
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Message 2 of 13

Re: Switch do adsl2+

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Have router statsbhere if needed

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Distinguished Sage
Distinguished Sage
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Message 3 of 13

Re: Switch do adsl2+

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post stats please and also enter their phone number and post dslchecker results  https://www.dslchecker.bt.com/adsl/adslchecker.welcome



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Aspiring Expert
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Message 4 of 13

Re: Switch do adsl2+

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886bf843532a7a3fca19592d71e058f1.0.jpg

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Aspiring Expert
724 Views
Message 5 of 13

Re: Switch do adsl2+

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Done DSL checker already, can confirm 2+ is available

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Distinguished Sage
Distinguished Sage
719 Views
Message 6 of 13

Re: Switch do adsl2+

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can you post dslchecker results  you don't have to use the correct phone line

from stats move to adsl2 will improve up speed by about 100% but don't think it improve down speed or if it does not by much



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Aspiring Expert
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Message 7 of 13

Re: Switch do adsl2+

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Yes, will post now, upspeed is her problem, has to upload a lot of documents to clients , so would be a massive benefit.

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Aspiring Expert
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Message 8 of 13

Re: Switch do adsl2+

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Screenshot_20190518-141054_Chrome.png

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Distinguished Sage
Distinguished Sage
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Message 9 of 13

Re: Switch do adsl2+

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I have asked mods to see if they can help  will probably need to contact the customer though   they will post here



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Aspiring Expert
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Message 10 of 13

Re: Switch do adsl2+

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That's great, cheers, yes can provide mod with all customer details and they can call the account owner to confirm. Thanks again

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