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Moderator
Moderator
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Message 11 of 13

Re: Switch do adsl2+

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Hi @warrenshaw22  and thanks for posting.

I'm sure we can help with the upgrade. The quickest way to sort this would be to get your friend to register on the community so we can arrange to contact them directly. Thanks for raising this @imjolly 

Cheers

David

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Aspiring Expert
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Message 12 of 13

Re: Switch do adsl2+

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Hi David, as I said before they aren't particularly tech savy, that's why I posted here n their behalf 🙂

Would it be possible i could PM you all their account details and contact number and you could maybe call them that way ? Would save alot of hassle 🙂

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Moderator
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Message 13 of 13

Re: Switch do adsl2+

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Hi @warrenshaw22 ,

 

Thanks for getting back. I can understand how your friends might not be very tech savvy and I'll be happy to help but if you could get them to register at some stage it might make things easier if they have any other problems. I've sent you a private message explaining how you can contact the forum moderation team.
Check here: https://community.bt.com/t5/notes/privatenotespage

Cheers

David

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