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Elhadi
Contributor
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Message 81 of 116

Re: Test socket, speed shot up then down

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Okay so it crashed again,

 

It crashed when i was using the alot of the internet (uploading files through filezill and watching a youtube video)

 

Does this mean anything? From what i have read people have said it is wifi overload or something like that,

 

Thanks,

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Distinguished Sage
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Message 82 of 116

Re: Test socket, speed shot up then down

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Wifi will quite often crash the home hub if you try and transfer too much data, and there is interference on the wireless channel.

 

Its best to use an Ethernet cable connection to overcome this problem.

 

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Elhadi
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Message 83 of 116

Re: Test socket, speed shot up then down

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Well i have tried this before and it still does crash, lights stay blue noise margin is same,

if you read back you will see that we have tried many things, still waiting for a working soloution though 😞

 

Also here are the stats imjolly

 

Line stateConnected
Connection time0 days, 0:10:31
Downstream6,155 Kbps
Upstream1,099 Kbps

 

ADSL settings
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.5
Latency typeInterleaved
Noise margin (Down/Up)15.1 dB / 5.6 dB
Line attenuation (Down/Up)37.5 dB / 19.9 dB
Output power (Down/Up)0.0 dBm / 12.9 dBm
Loss of Framing (Local)0
Loss of Signal (Local)0
Loss of Power (Local)0
FEC Errors (Down/Up)0 / 4294967247
CRC Errors (Down/Up)5 / N/A
HEC Errors (Down/Up)N/A / 0
Error Seconds (Local)5
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Distinguished Sage
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Message 84 of 116

Re: Test socket, speed shot up then down

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I see you have a home hub 2, there are known issues with this hub.

 

Reported problems with the Home Hub 2.0

 

You could try a factory reset of the hub, which may help for a while.

 

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Elhadi
Contributor
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Message 85 of 116

Re: Test socket, speed shot up then down

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Okay, i dont want to mess up anything that imjolly was trying to see so as soon as he confirms ill try that

(even though i have tried it before but no luick 😞 )

 

Thanks,

 

Edit: after the reset internet seems to be back to normal, i am writing this post watching a youtube video and transfering files and it is working fine. Every now and then it crashes.

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Distinguished Sage
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Message 86 of 116

Re: Test socket, speed shot up then down

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see if that lasts but if not then try the factory resets as I know it has helped others as Keith said



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Elhadi
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Message 87 of 116

Re: Test socket, speed shot up then down

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It always happens like this, works perfectly then crashes im going to factory re boot it right after i save my port forwards,

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Elhadi
Contributor
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Message 88 of 116

Re: Test socket, speed shot up then down

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Done,

 

Line stateConnected
Connection time0 days, 0:04:28
Downstream6,159 Kbps
Upstream1,099 Kbps

 

ADSL settings
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.5
Latency typeInterleaved
Noise margin (Down/Up)15.2 dB / 6.1 dB
Line attenuation (Down/Up)37.5 dB / 19.9 dB
Output power (Down/Up)0.0 dBm / 12.9 dBm
Loss of Framing (Local)0
Loss of Signal (Local)0
Loss of Power (Local)0
FEC Errors (Down/Up)0 / 4294967264
CRC Errors (Down/Up)0 / N/A
HEC Errors (Down/Up)N/A / 0
Error Seconds (Local)0
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Distinguished Sage
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Message 89 of 116

Re: Test socket, speed shot up then down

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ok so reset has been ok as speed and noise margin back similar to before.  now see if that helps and post back when you can



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Elhadi
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Message 90 of 116

Re: Test socket, speed shot up then down

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So what just happened is light flashed, and when i tried to load a page a message came up saying:

http://i.imgur.com/Swrqoka.png

 

This is normal? 

 

Thanks,

 

Line stateConnected
Connection time0 days, 0:01:23
Downstream6,123 Kbps
Upstream915 Kbps

 

ADSL settings
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.5
Latency typeInterleaved
Noise margin (Down/Up)15.3 dB / 10.4 dB
Line attenuation (Down/Up)37.5 dB / 20.0 dB
Output power (Down/Up)0.0 dBm / 12.9 dBm

 

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