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Elhadi
Contributor
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Message 101 of 116

Re: Test socket, speed shot up then down

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Oh i thought it would happen automatically, anyway okay ill post back in 3+ days 🙂

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Distinguished Sage
Distinguished Sage
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Message 102 of 116

Re: Test socket, speed shot up then down

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it will happen automatically but could takes a few weeks rather than days



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Elhadi
Contributor
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Message 103 of 116

Re: Test socket, speed shot up then down

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Okay done 🙂

 

Also i had a little convo with a engineer "operating" on my cabinet and he told me really good news 🙂 hopefully infinity will be added this month,

 

so what should i do now i have 3 days +

 

 

Line state:Connected
Connection time:3 days, 09:56:24
Downstream:5.711 Mbps
Upstream:988 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Fast
Noise margin (Down/Up):15.6 dB / 11.4 dB
Line attenuation (Down/Up):35.7 dB / 19.7 dB
Output power (Down/Up):20.3 dBm / 12.6 dBm
FEC Events (Down/Up):0 / 0
CRC Events (Down/Up):490 / 1277
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):2150 / 799
Error Seconds (Local/Remote):410 / 435
 
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Distinguished Sage
Distinguished Sage
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Message 104 of 116

Re: Test socket, speed shot up then down

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great now you have the 3 days showing conenction stable the mods will post a link to contact them and then get your noise margin reset to 6db which will increase your conenction speed  contact mods link.jpg



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Elhadi
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Message 105 of 116

Re: Test socket, speed shot up then down

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Well i was talking to bt about getting a new vision controller and i had to reset bt vision which led to the hub resetting do i have to wait another 3 days ? 😞

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Distinguished Sage
Distinguished Sage
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Message 106 of 116

Re: Test socket, speed shot up then down

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no the stats showing the 3+ days is ok



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Distinguished Sage
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Message 107 of 116

Re: Test socket, speed shot up then down

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as you have posted 3 days + you should be ok when the mods read your post
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Elhadi
Contributor
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Message 108 of 116

Re: Test socket, speed shot up then down

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Cool, Thanks i will send the email now

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Elhadi
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Message 109 of 116

Re: Test socket, speed shot up then down

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Also one last question before i send an email, how long will it take for it to be reset?

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Distinguished Sage
Distinguished Sage
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Message 110 of 116

Re: Test socket, speed shot up then down

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you need to wait for mods to post which will give you access to the link - do not send PM as that will not get to the mod queue

 

once you complete the email you are then in a queue of other customers waiting for mod help and it can take 3/5 working days for mods to reply



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