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Distinguished Sage
Distinguished Sage
308 Views
Message 11 of 18

Re: Unresponsive internet and very slow upload

looks like the hh6 had a firmware update yesterday so reset may well help



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86rickard
Aspiring Contributor
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Message 12 of 18

Re: Unresponsive internet and very slow upload

Yes I noticed that too.

 

I went back over to the Home Hub and selected 2.4Gh only to broadcast.

 

Things were ok for a couple of hours and then I had netflix cut out and every device slow again.

 

I will try a reset but the 2.4 from 5 ghz option worked for a while. The reset will probably enable the 5ghz again. 

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Distinguished Sage
Distinguished Sage
292 Views
Message 13 of 18

Re: Unresponsive internet and very slow upload

did you separate the 2 bands 2.4/5ghz just by moving switch?  many devices don't line the 2 combined



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86rickard
Aspiring Contributor
288 Views
Message 14 of 18

Re: Unresponsive internet and very slow upload

Yes I switched and then completely turned of 5ghz... however the issue has started again!

 

I will move back to the test TalkTalk hub and see if my internet goes funny on that. If not my Hub is faulty and the next issue is (having paid through the nose for it) do i get a replcement ?? 

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Distinguished Sage
282 Views
Message 15 of 18

Re: Unresponsive internet and very slow upload

I'd get a decent third party router.
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YourEIN
Aspiring Contributor
268 Views
Message 16 of 18

Re: Unresponsive internet and very slow upload

I agree. The BT Smart Hub has had, and continues to have, numerous issues although all are unacknowledged by BT.

 

I would recommend a good 3rd party router and change the settings to a BT login.

 

 

===========================================

1. Is hub in the right 'hole'? If you have a '2-hole' socket, put the ADSL cable into the small square hole...
2. Make sure you are connecting to the correct 'SSID' e.g. BTHub6-1234
3. If you 'work from home', use a business line, not a residential line.
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86rickard
Aspiring Contributor
257 Views
Message 17 of 18

Re: Unresponsive internet and very slow upload

Many thanks. I don't think I will bother with asking for a replacement even if I spent an extra £75 when ordering the BBC four months ago.

So far the TalkTalk box with BT login in fine but it's strength is poor. It's only. Spittle router.

What router would people recommend??
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Distinguished Sage
253 Views
Message 18 of 18

Re: Unresponsive internet and very slow upload

Billion 880NL r2 is reasonably priced
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