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Distinguished Sage
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Message 21 of 73

Re: Very Slow Broadband

the mod team will get it fixed and get in contact with you soon
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andy235
Contributor
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Message 22 of 73

Re: Very Slow Broadband

Download speedachieved during the test was - 607 Kbps For your connection, the acceptable range of speeds is 600-7150 Kbps. Additional Information: Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 6500 Kbps

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Distinguished Sage
Distinguished Sage
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Message 23 of 73

Re: Very Slow Broadband

download speed is still rubbish - sorry but sooner mods get you help the better



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andy235
Contributor
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Message 24 of 73

Re: Very Slow Broadband

Just had India on the phone again.

No news on geting it sorted from them yet.

It has been 16 days since i reported the problem to them.

 

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Distinguished Sage
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Message 25 of 73

Re: Very Slow Broadband

just wait for the mods forget the help line the mods can and will get it resolved for you i suggest if it is over three days since you mailed the mods you send another mail to them in case it has gone astray
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andy235
Contributor
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Message 26 of 73

Re: Very Slow Broadband

Latest speed test.

 

Download speedachieved during the test was - 238 Kbps For your connection, the acceptable range of speeds is 600-7150 Kbps. Additional Information: Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 6500 Kbps

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Distinguished Sage
Distinguished Sage
195 Views
Message 27 of 73

Re: Very Slow Broadband

download speed still rubbish Smiley Sad



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andy235
Contributor
188 Views
Message 28 of 73

Re: Very Slow Broadband

Download speedachieved during the test was - 473 Kbps For your connection, the acceptable range of speeds is 600-7150 Kbps. Additional Information: Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 6500 Kbps

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Distinguished Sage
Distinguished Sage
186 Views
Message 29 of 73

Re: Very Slow Broadband

previous comment still appliesSmiley Sad



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andy235
Contributor
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Message 30 of 73

Re: Very Slow Broadband

BT India rang again this evening.

They say that it could be fixed in a few days, and they will phone me back in about 48hrs.

 

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