cancel
Showing results for 
Search instead for 
Did you mean: 
roozor
Newbie
228 Views
Message 1 of 3

Very bad packet loss on all games for last 2 weeks. About to leave BT.

Been with BT Broadband many years now. Live in a very rural village so only 4mb ADSL down is avalible.

 

Download and upload speed is fine and always as advertised.

 

Last 2 weeks i've had 40 - 50% packet loss spikes in all online games making them unplayable.

 

First time this has ever happened in years of using my connection for gaming. It's not my PC. It's not my router.

 

BT have advised to reset my router which I did and they also reset my line profile but as I was trying to tell them. It's packet loss. Not the download and upload speed that's the problem.

 

Had a few unhelpful people on BT support saying my ip profile is fine and speeds are as advertised so there's nothing they can do and actually don't want to help.

 

 

 

 

 

 

0 Ratings
Reply
2 REPLIES 2
Distinguished Sage
218 Views
Message 2 of 3

Re: Very bad packet loss on all games for last 2 weeks. About to leave BT.

Wired or wireless?
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
0 Ratings
Reply
roozor
Newbie
204 Views
Message 3 of 3

Re: Very bad packet loss on all games for last 2 weeks. About to leave BT.

Wired of course!

0 Ratings
Reply