Not fixed / resolved.
Not sure how long (BT) can force me to have this insufficient and slow internet speed without some sort of appology... Not even a hint of "a good will gesture".
Just an update to anyone still reading this.
BT have closed out my complaint and issue saying its fixed, its not.
Today, intermittant connection with pings ranging from 1600 to 20ms, had a rude person call my wife a few days ago demanding to have the account number and details, thought it was a scam call (As we have had a few) and looks like it was as i told the chap to get someone to call me back and nothing.
This is it.
BT have NOT sorted out the issue, and it continues to get worse.
No reply to my email i sent 2 days ago, and having looked again, it didnt go as yahoo stopped responding.
Even trying to post this took over 30 mins as the broadband was either too slow on the upload, or dropped out.......