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peter12
Newbie
208 Views
Message 1 of 5

Very slow internet

My connection has always been incredibly slow, but recently it has become almost unusable:

 

Connection information
Line state:Connected
Connection time:6 days, 00:28:01
Downstream:714 Kbps
Upstream:321 Kbps

  ADSL settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):53.9 dB / 25.5 dB
Line attenuation (Down/Up):22.0 dB / 11.2 dB
Output power (Down/Up):0.0 dBm / 10.1 dBm
FEC Events (Down/Up):2 / 379
CRC Events (Down/Up):0 / 85
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
HEC Errors (Down/Up):0 / 138
Error Seconds (Local/Remote):0 / 34

 

 

 

What can I do?

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
198 Views
Message 2 of 5

Re: Very slow internet

Your noise margin is very high as normal is about 6db

 

can you connect to test socket with a new filter and post your stats again test socket.jpg



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peter12
Newbie
183 Views
Message 3 of 5

Re: Very slow internet

Done. Here are the results when connected to the test socket:

 

Connection information

Line state:

Connected

Connection time:

0 day, 00:01:23

Downstream:

13,776 Kbps

Upstream:

1,214 Kbps

 

  ADSL settings

VPI/VCI:

0/38

Type:

PPPoA

Modulation:

G.992.5 Annex A

Latency type:

Interleaved

Noise margin (Down/Up):

15.1 dB / 6.1 dB

Line attenuation (Down/Up):

19.5 dB / 9.5 dB

Output power (Down/Up):

0.0 dBm / 12.6 dBm

FEC Events (Down/Up):

0 / 0

CRC Events (Down/Up):

0 / 0

 

Loss of Framing (Local/Remote):

0 / 0

Loss of Signal (Local/Remote):

0 / 0

Loss of Power (Local/Remote):

0 / 0

Loss of Link (Remote):

0

HEC Errors (Down/Up):

0 / 0

Error Seconds (Local/Remote):

0 / 0

 

 

I assume this means the problem is on my side.

 

After reconnecting to the original socket the B symbol on my hub started flashing orange and has been doing so for a few seconds every couple of minutes. Here are my stats now:

 

Connection information

Line state:

Connected

Connection time:

0 day, 00:00:31

Downstream:

11,389 Kbps

Upstream:

1,200 Kbps

 

  ADSL settings

 

VPI/VCI:

0/38

Type:

PPPoA

Modulation:

G.992.5 Annex A

Latency type:

Interleaved

Noise margin (Down/Up):

13.1 dB / 3.6 dB

Line attenuation (Down/Up):

19.0 dB / 9.6 dB

Output power (Down/Up):

0.0 dBm / 12.8 dBm

FEC Events (Down/Up):

0 / 26

CRC Events (Down/Up):

0 / 2

 

Loss of Framing (Local/Remote):

0 / 0

Loss of Signal (Local/Remote):

0 / 0

Loss of Power (Local/Remote):

0 / 0

Loss of Link (Remote):

0

HEC Errors (Down/Up):

0 / 1

Error Seconds (Local/Remote):

0 / 0

 

 

 

Thanks for the help!

 

 

 

 

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Distinguished Sage
Distinguished Sage
179 Views
Message 4 of 5

Re: Very slow internet

Looks like you have an internal wiring problem which you need to solve.  Have you removed the bellwire from terminal 3 in all your sockets. 

bellwire removal



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Distinguished Sage
171 Views
Message 5 of 5

Re: Very slow internet

once your noise margin resets to the 6dB level you should see a further increase in speed
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