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Kerridge
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Message 11 of 29

Re: banded profile slow speed

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bt home hub 6.PNG

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Distinguished Sage
Distinguished Sage
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Message 12 of 29

Re: banded profile slow speed

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You need to maintain a stable connection and DOM should start to reduce noise margin and increase speed probably after 3/5 days


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Kerridge
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Message 13 of 29

Re: banded profile slow speed

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hi it has been stable for five days two hours

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Distinguished Sage
Distinguished Sage
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Message 14 of 29

Re: banded profile slow speed

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I would wait another couple of days then post the stats from your hub again showing stable connection.  then try 1 reset and see if that gets speed back but if not repost stats and see if mods will help again



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Kerridge
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Message 15 of 29

Re: banded profile slow speed

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have been onto bt and they are sending a broadband  engineer out on the 17-05-18

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Kerridge
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Message 16 of 29

Re: banded profile slow speed

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have had a txt and a mseeage from bt to say my is now fine and they found a fault at the exchange.

got back on to bt as my broadband speed is still only 572kbps and they say there is no fault with my line

and the minimum for my line is 512kbps so i am getting 60kbps over my minimum contacted speed (splitting hairs)

all i want is the dynamic line management

I feel like telling them where to stick it but im to polite

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Kerridge
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Message 17 of 29

Re: banded profile slow speed

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sorry dynamic line management reset so i can get back to 3 meg

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Distinguished Sage
Distinguished Sage
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Message 18 of 29

Re: banded profile slow speed

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If you tried1 reset can you post current stats please



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Kerridge
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Message 19 of 29

Re: banded profile slow speed

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bt home hub 6.PNG

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Distinguished Sage
Distinguished Sage
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Message 20 of 29

Re: banded profile slow speed

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If you have already found the cause of the router dropping connection I cannot see what an engineer is going to do apart from not find a problem. No point in asking mods to get you out of banding until engineer has been


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