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bosyk
Aspiring Contributor
223 Views
Message 51 of 64

Re: broadband speed very slow

i seng email to Rob again
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Distinguished Sage
Distinguished Sage
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Message 52 of 64

Re: broadband speed very slow

As i said mods will get back to you when they have news



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bosyk
Aspiring Contributor
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Message 53 of 64

Re: broadband speed very slow

Hi

 

I make test today and So far is. Is look like something happen . For now i should wait 2-3 days to bulid up ?

 

aaa.png

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Distinguished Sage
Distinguished Sage
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Message 54 of 64

Re: broadband speed very slow

Profile has changed but it is wrong and still needs help from the mods. When fixed I expect your profile to show 7.15mb



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bosyk
Aspiring Contributor
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Message 55 of 64

Re: broadband speed very slow

maybe i can restart the hub ? I send email to Robbie
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Distinguished Sage
Distinguished Sage
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Message 56 of 64

Re: broadband speed very slow

I don't think a restart of the hub will help you need the mods/wholesale to sort it



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Distinguished Sage
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Message 57 of 64

Re: broadband speed very slow

just leave the hub alone and let the mods do their work all you can do is wait
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bosyk
Aspiring Contributor
156 Views
Message 58 of 64

Re: broadband speed very slow

Hi

 

I got today email from Robbie

 

"
Thanks for getting back to me.

Sorry you're still having problems. There was a mismatch on the system and although it showed me your profile from here at 7150kbps, when you completed the speed test it was showing you the 3000kbps.

This is sorted now and your profile is now in line with your connection speed. Do you want to try the test again here www.speedtest.btwholesale.com and let me know how you get on?"

 

 

 

and here is result

 any ideas?aaaaaaa.png

why my upload is so low ?

 

 

ADSL line status
Connection Information
Line stateConnected
Connection time2 days, 10:25:57
Downstream8,128 Kbps
Upstream448 Kbps
 
ADSL Settings
VPI/VCI0/38
TypePPPoA
ModulationG.992.1 Annex A
Latency typeFast
Noise margin (Down/Up)14.1 dB / 27.0 dB
Line attenuation (Down/Up)14.5 dB / 7.5 dB
Output power (Down/Up)12.4 dBm / 1.8 dBm
Loss of Framing (Local/Remote)0 / 0
Loss of Signal (Local/Remote)0 / 0
Loss of Power (Local/Remote)0 / 0
FEC Errors (Down/Up)0 / 0
CRC Errors (Down/Up)58 / 0
HEC Errors (Down/Up)189 / 0
Error Seconds (Local/Remote)51 / 0
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Distinguished Sage
Distinguished Sage
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Message 59 of 64

Re: broadband speed very slow

Still the same - may need to reset to see if it changes



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bosyk
Aspiring Contributor
147 Views
Message 60 of 64

Re: broadband speed very slow

I restart the hub , but i dont thing help. My profile ID is still to low ;/

 

is all ready month and we still get problem.

 

 

 

aawqeqweq.png

 

 

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