dont wish to fill out yet another pointless fault form ,want to speak to someone in Uk?
They are in the UK, and will call you. There is no number you can call apart from the broadband helpdesk.
follow the mod link and complete the form the mods will get back to you in about 3 days as you join a queue of others waiting for assistance. when your form reaches top of inbox mods will contact you you best chance to get asistance without pointless phone calls
btspeedtester is having problems lately but just persevere and it will work - maybe try different browser
I gave your home number a quick call, I'm sorry I didn't get speaking to you. I'm in the office until 4pm today, please can you let me know what would be a good time for me to call again?
latest speed test
1. Best Effort Test: Download Speed : 0.58 Mbps 2. Upstream Test: Upload Speed : 0.05 Mbps