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Distinguished Sage
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Message 41 of 54

Re: connection keeps dropping and bandwidth problem.

as we have both already said your IP is set by your current connection speed when your connection speed increases your IP Profile will increase with it

 

Also do not restart your hub before running the speedtest it is not nessasary the reset of the hub only applies to infinity users 

 

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johnboyjoe
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Message 42 of 54

Re: connection keeps dropping and bandwidth problem.

ok, so how long does it take for my connection to reach its maximum speed?

 

just been on the phone for 80m 12s to BT only to finally be cut off lol

 

but i have been able to reduce the cost of my broadband from £28.35 to £16.65, i will have to phone them later just to make sure it's went through.

 

going to make a coffee and have a read of those links lol 🙂

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Distinguished Sage
Distinguished Sage
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Message 43 of 54

Re: connection keeps dropping and bandwidth problem.

that was well worth the phone call  even after adding line rental still good deal for a year

 

after coffee can you please post updated router stats including errors



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johnboyjoe
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Message 44 of 54

Re: connection keeps dropping and bandwidth problem.

aye i'm quite happy about that, canny wait to till the wife lol

 

Connection Information
Line stateConnected
Connection time0 days, 03:43:37
Downstream5,920 Kbps
Upstream256 Kbps
 
ADSL Settings
VPI/VCI0/38
TypePPPoA
ModulationG.992.1 Annex A
Latency typeInterleaved
Noise margin (Down/Up)8.8 dB / 7.0 dB
Line attenuation (Down/Up)28.0 dB / 31.5 dB
Output power (Down/Up)9.1 dBm / 0.6 dBm
Loss of Framing (Local/Remote)0 / 0
Loss of Signal (Local/Remote)0 / 0
Loss of Power (Local/Remote)0 / 0
FEC Errors (Down/Up)178 / 251
CRC Errors (Down/Up)4 / 1
HEC Errors (Down/Up)28 / 1
Error Seconds (Local/Remote)3 / 1

 

 

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Distinguished Sage
Distinguished Sage
250 Views
Message 45 of 54

Re: connection keeps dropping and bandwidth problem.

now need to try and maintain a stbale connection 24/7 with no resets and if you can get to 3+ days conenction and stats look ok then mods may be able to help reset noise margin back to 6db which will give a speed increase hopefully back to 8mb. 

 

Looking at stats I would have expected upstream to have come back to 448 but  your output power is lower than I would expect.  still stable line first



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johnboyjoe
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Message 46 of 54

Re: connection keeps dropping and bandwidth problem.

well this is interesting, do these results look better and more like what they should be? 🙂

 

think i need to learn a wee bit more about what the noise margin etc means and how it affects the connection.

 

Connection Information
Line stateConnected
Connection time0 days, 00:07:19
Downstream8,128 Kbps
Upstream448 Kbps
 
ADSL Settings
VPI/VCI0/38
TypePPPoA
ModulationG.992.1 Annex A
Latency typeInterleaved
Noise margin (Down/Up)12.5 dB / 31.0 dB
Line attenuation (Down/Up)4.7 dB / 2.0 dB
Output power (Down/Up)14.1 dBm / 2.0 dBm
Loss of Framing (Local/Remote)0 / 0
Loss of Signal (Local/Remote)0 / 0
Loss of Power (Local/Remote)0 / 0
FEC Errors (Down/Up)0 / 0
CRC Errors (Down/Up)1 / 0
HEC Errors (Down/Up)0 / 0
Error Seconds (Local/Remote)1 / 0

 

Download speedachieved during the test was - 4.25 Mbps
 For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 4.5 Mbps

 

 

 

 

 

 

 

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Distinguished Sage
Distinguished Sage
240 Views
Message 47 of 54

Re: connection keeps dropping and bandwidth problem.

that looks more like  max conenction speed and upstream now 448 - noise margin better as well

 

profile is low as based on previous speed but it will catch up to 7.15mb

 

your attenuation has gone from 28 to 4.7 - you are almost on top of the exchange

 

what did you change?



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johnboyjoe
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Message 48 of 54

Re: connection keeps dropping and bandwidth problem.

lol i took the 10m cable out of the equation, its been ok for years! but there must be something up with it now i'm thinking, i'll need to get another one and take it from there.

 

gawd feel a bit daft now lol

 

think i might give the wifi a try for gaming etc and keep the router downstairs for the moment.

 

 

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Distinguished Sage
Distinguished Sage
231 Views
Message 49 of 54

Re: connection keeps dropping and bandwidth problem.

as I said at the start I would go for screened rj11 cable for a good conenction as I think wifi may not not be very good especially as you have now got 8mb conenction albeit profile still to catch up but far less errors as well

 

so win win - cheaper broadband and faster conenction speed with better conenction  thumbs up.jpg



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johnboyjoe
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Message 50 of 54

Re: connection keeps dropping and bandwidth problem.

yup just giving the wifi a try just now i'm only getting a 80% signal from the router downstairs, also looks like my pings are a little higher.

 

would i be any better keeping the router downstair and running an ethernet cable upstairs or just use a rj11 cable as you've suggested and have the router upstairs, would it matter either way?

 

much thx for all the help and time/input from u guys, but think the problem is finally solved just a matter of time now.

 

deff a win win situation 🙂

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