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KB5
Newbie
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Message 1 of 13

ip profile for line

Hi

we have had download speed of up 10mb but now has dropped down to less than 2

our ip profile for the line has dropped to 2mb maxium

Our router is always on and have no drop out of service any ideas

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Distinguished Sage
Distinguished Sage
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Message 2 of 13

Re: ip profile for line

Can you post stats from your router/hub
The profile only changes on drop in connection
Try quiet line test dial 17070 option 2 should be silent and best with corded phone


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KB5
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Message 3 of 13

Re: ip profile for line

Line state:Connected
Connection time:0 days, 07:23:35
Downstream:2.296 Mbps
Upstream:1.047 Mbps
 
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Distinguished Sage
Distinguished Sage
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Message 4 of 13

Re: ip profile for line

Which router/hub are you using? Expand your stats?

enter phone number and post results. https://www.btwholesale.com/includes/adsl/main.html

Quiet line?

stats show reset 7hrs ago  has there been other drops as that would explain the low profile



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KB5
Newbie
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Message 5 of 13

Re: ip profile for line

line quiet just low hum

Cant copy and paste results for some reason

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KB5
Newbie
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Message 6 of 13

Re: ip profile for line

 

Untitled.png

 

 

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Distinguished Sage
Distinguished Sage
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Message 7 of 13

Re: ip profile for line

You need to use photo   A 2mb profile would be consistent with your current connection speed

are you using a cordless phone for quiet line test?

have you tried using test socket with filter even if you have a filtered master socket at present

Capture.PNG



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KB5
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Message 8 of 13

Re: ip profile for line

done it just before you replied sorry

 

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KB5
Newbie
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Message 9 of 13

Re: ip profile for line

 

 

 

Broadband Speed Test Results

 
 

 

 
Download Speed (Mbps): 1.28

Upload Speed (Mbps) : 0.25

Ping Latency (ms): 1389
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KB5
Newbie
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Message 10 of 13

Re: ip profile for line

 

FAQ

Results Image not loaded

 

 


1. Best Effort Test: -provides background information.

 Download  Speed
 1.28 Mbps
  
0 Mbps2 Mbps
Max Achievable Speed

 Download speedachieved during the test was - 1.28 Mbps
 For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
 IP Profile for your line is - 2.03 Mbps

2. Upstream Test: -provides background information.

 Upload Speed
 0.25 Mbps
  
0 Mbps0.83 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 0.25Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps
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