Note that I reset the HH yesterday to try and force a rate change, up to then the connection had been stable for many days.
The speed test shows a speed corresponding to the connect rate:-
Your DSL Connection Rate :2.27 Mbps(DOWN-STREAM), 0.29 Mbps(UP-STREAM)
IP Profile for your line is - 2 Mbps
Solved! Go to Solution.
>Are you on a fixed speed as your upstream limit of 288 is an indication of that?
Before the line was migrated to BT we were on a fixed 2Mb line speed but it should now be RADSL. Do you think that hasn't happened? That would certainly explain the lack of movement!
>It's looks to me as if you are still on a fixed speed, try contacting BT either via emailing the mods or phoning them up and >explain that you believe you are still on a fixed speed and shouldn't be.
I've tried the online BT support without getting anywhere so will try the mods.
Thanks for your help.
It's been a week since contacting the mods by email with no replies, are they busy at the moment?
In the mean time I've booked an OR engineer visit to fix the intermittent line noise and have been looking at error stats with 'RouterStatsHub', what a great utility!
RouterStatsHub showed a constant low level errors and a massive spike in errors (100 fold) at approx 9pm every evening. The source doesn't seem to be internal as switching everything off except the Hub doesn't change things during the events and we have no timers on any electrical circuits.
Walking outside with a radio tuned to 612KHz, I found a neighbours house radiating very strongly which turned out to be a old DVD player. With that removed 612KHz is quiet all around the village.
The 9pm spikes don't produce any noticeable noise on the radio so must be leaking into the line at other frequencies. The radio is smoothly tuneable from 145KHz to 10's of MHz, are there other frequencies to listen at?
No other ways of tracking down intermittent interference?