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dian
Beginner
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Message 1 of 2

my router is again suffering spates of continual crashes

I've been through all of the usual things including the call to broadband support, nothing has fixed it.  Below is a snip of a typical crash.  One of the moderators managed to fix it for me in September.  I've no idea what he did but could he fix it again please?Capture.JPG

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: my router is again suffering spates of continual crashes

Thats just a drop in the connection, not a crash. A crash would reset the log date to 1970.

Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements.

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Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

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