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sam2
Contributor
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Message 11 of 18

Re: request for interleaving

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yeah sure il put them on most days 

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sam2
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Message 12 of 18

Re: request for interleaving

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Just checked today and no disconects yet looking goodScreen Shot 2015-12-24 at 07.59.30.png

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Distinguished Sage
Distinguished Sage
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Message 13 of 18

Re: request for interleaving

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stats looking good and not a lot of errors bearing in mind on latency fast and new norm noise margin of 3db.

 

are you still thinking of changing to interleaved?  is your download speed consistent with your profile of is it low?



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sam2
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Message 14 of 18

Re: request for interleaving

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i noticed last time interleaving was on this line it was 20mbps down instead of 17.5 and the upload came down to 0.87 from 1.

we would rather have interleaving on this line for the higher downloaad speed as i do gaming on the one upsairs with a 13ms ping can i have interleaving switched on on this line all its used for is netflix and youtube? cheers sam 

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Distinguished Sage
Distinguished Sage
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Message 15 of 18

Re: request for interleaving

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I would doubt that moving to nterleaved will improve your connection speed but if you have a lot of errors then interleaved could help with download speed bearing mind that it is limited by connection speed

 

but as you want to move then mods will post a contact us link 





contact mods.jpg


After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email

 


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Moderator
Moderator
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Message 16 of 18

Re: request for interleaving

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Hi sam2,

 

Thanks for posting.

 

If you'd like interleaving applied to your broadband connection I can help arrange that from here.  Click on my username and under the "about me" section you'll see our contact link.

 

Cheers,

 

Robbie

sam2
Contributor
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Message 17 of 18

Re: request for interleaving

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i replaced the old hub 3 with a new one so far 4 days uptime line attenuation has come down and no drop outs heres the stats il leave it on fast now 🙂

 

Screen Shot 2015-12-29 at 14.21.50.png

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Distinguished Sage
Distinguished Sage
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Message 18 of 18

Re: request for interleaving

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looking good so can stick with fast instead of changing to interleaved



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