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joeuk39
Newbie
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Message 1 of 3

router question

When I plug the router into the splitter it cuts the phone line off. Is this normal? We are waiting to get connected to basic broadband.
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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: router question

Which BT Home hub do you have?

 

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Moderator
Moderator
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Message 3 of 3

Re: router question

Hi joeuk39 and welcome to the forum.

 

Have you ried a different filter? Are you connecting to the correct port on the filter? Whe  is your broadband due to be connected?

 

Cheers

 

David

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