Keep an eye on BT Sport's The Ashes page for the latest news and updates!
BT Sport Action Woman Awards
The BT Sport Action Woman Awards celebrates the achievements of incredible and inspiring female athletes.
The 2017 awards ceremony is live on BT Sport on Monday 4 December. Viewers can watch on BT Sport 2, as well as on BTSport.com and the BT Sport app.
The ceremony will feature also feature the Lifetime Achievement and Team of the Year awards - as well as the public vote for Action Woman of the Year. The Action Woman nominees are shown here.
What's new on BT TV?
Snatch the TV series
Watch this series about a group of up-and-coming hustlers who stumble upon a truck-load of stolen gold bullion are suddenly thrust into the high-stakes world of organized crime.
The 10-part series premieres in the UK on October 31 at 10pm on AMC. Here is everything you need to know about Rupert Grint’s hustler TV series!
Ride with Norman Reedus
This month season 2 premiered exclusively to BT customers.
Episode 1 sees Norman bike with his Walking Dead co-star Jeffrey Dean Morgan.
You can catch up through the BT TV Player, where Season 1 is also available.
Community updates and hot topics
January price changes
A popular discussion this month has been about the recent price changes. In particular, there’s been confusion about whether the bespoke offers some customers received were guaranteed for the duration of the contract.
If you select a Broadband bespoke offer that includes an upgrade of some kind (e.g. copper to fibre, free Smart Hub, etc.), this price will be guaranteed not to change for the next 18 months.
If you select a Broadband bespoke offer that’s on the same product and price as you pay today, this means you’ll continue to pay the same amount from 7 January 2018. However this price is not guaranteed and could change in the next 18 months after 7 January 2018.
New Community Leaders
We are delighted to announce that we have three new members join our Community Leader programme.
If you would like to join the programme in the future, we have a few tips for you based on what the forum team look out for:
We want the BT Care Community to be a friendly and constructive environment for forum members to help other BT customers, and the CLP allows us to recognise those who embody the spirit of the community.
Anyone who acts as a positive role model on the community could be asked to join the programme (one caveat being that BT employees are not eligible).
There is no minimum time requirement for participation, although of course a member would need to be active over time to develop a record of positive participation.
Please join us in welcoming our latest CLs! And a heartfelt thank you to all of our current CLs, your help and advice is invaluable!
Stories on bt.com news – our highlights
Happy Birthday telephone socket!
On November 19, 1981 new telephone plug sockets were introduced for the first time by British Telecom.
Here are ten other everyday inventions we can’t live without, from the computer mouse to the bar code!
What is Adastral Park?
Adastral Park is BT’s main research and development headquarters, located just outside Ipswich.
Much of BT’s technology is created and tested at this site by the BT Labs team, such as the newest fibre-based technologies which have been deployed across the UK by Openreach.
Find out more about the groundbreaking research that goes on in this hi-tech facility.
Superfast fibre optic broadband
What has been the impact of superfast broadband in the UK – and how will we be using it in the future? We find out.
Did you get the help you needed? Help others by clicking on ‘Mark as accepted solution’
Show your appreciation! Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You