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junehorne
Beginner

‎27-03-2020 15h44 - edited ‎27-03-2020 15h47

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Message 1 of 2

Can anyone help with an email address for BT customer services?

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I have had a fault on my telephone line for 6 weeks. I had a text notification today to tell me its fixed but sadly I still have no dial tone.

 

The website send me round in a circle with the links and the telephone line says not to call unless its urgent. Its not urgent, but the message indicates unless i say otherwise there will be an assumption the line is fixed.

 

So I'd like to email BT customers services but cannot find an email address anywhere.

 

Anyone able to give me a steer?

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imjolly
Distinguished Sage
Distinguished Sage

on ‎27-03-2020 15h56

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Message 2 of 2

Re: Can anyone help with an email address for BT customer services?

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there is no email address for CS   sorry but you still need to phone at present



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