The Man in the High Castle, Lore and The Romanoffs:What to watch on Amazon Prime Video this October and coming soon
We round up the best TV and movies highlights coming to Amazon Prime customers.
Chilling Adventures of Sabrina: Why to watch the new Netflix supernatural teen drama from the makers of Riverdale
We reveal everything you need to know about the Chilling Adventures of Sabrina.
7 questions with… Snatch's Rupert Grint
The Hill Gang are back for a second series of Snatch and this time they’re on the run in the Costa Del Crime.
The star talks to us on set in Malaga, answering burning questions about Prince Harry, Spanish Harry Potter fans and getting banned from ASDA.
Community updates and hot topics
We continue to see several discussions about customers receiving scam calls, with scammers usually pretending to be calling from BT, Openreach or Microsoft about a problem with customers' services or hardware.
How to protect yourself from being scammed
We have a full list of tips on how you can protect yourself from scammers, ranging from being suspicious of unsolicited phone calls or emails, to being careful of who you give your personal information to.
For the latest advice and information on how to deal with all the different type of scams, please check the advice at www.bt.com/scams.
How BT can help
We offer a number of services to help stop customers being targetted by scammers. Services such as BT Call Protect can help protect you from unwanted calls, and it’s included with your package at no extra cost.
BT Whole Home
We recently shared the latest information on the current firmware update, as well as the known issues which will be addressed in a future release.
BT Smart Hub
Following a recent firmware update, we recently received reports from customers having problems with 5GHz wireless range and speeds achieved, when using certain types of iPhones (it appears that this issue effects some older iPhone models - iPhone 6S and iPhone 7).
The Hub team have provided a workaround, which you can find here.
Stories on bt.com news – our highlights
Take a look at how to keep your child's smartphone safe online
If you are buying your child a smartphone, discover how easy it is to activate BT Parental Controls and help protect them online.
What is HDR? Discover more about the technology that makes pictures more realistic
High Dynamic Range could be just as important as 4K when it comes to making Ultra HD as realistic as looking through a window. Find out why with BT’s guide to HDR.
Did you get the help you needed? Help others by clicking on ‘Mark as accepted solution’
Show your appreciation! Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You