These are unprecedented times and we’re doing everything we can to help our customers and look after the wellbeing of our people during the coronavirus outbreak. Our priority at this time is to keep our customers connected especially our vulnerable customers. This means the time it takes to respond to you will be longer than normal and we’ll reply as soon as possible.
The Community Forum is a great place to find out information with a wide range of topics being discussed across our boards and threads. The Community Leaders and forum users have a wealth of knowledge of BT products and services and are always happy to help.