Already tried that, just the same.
I have just re-read the thread.
Are you complaining because you don't see the three bars?
If that is the case, as has already been pointed out, your screen shot that you posted shows that you are seeing all the forum board options across your screen. That is normal and is how it should be if your screen is large enough.
You would only see the three bars if you screen could not fit all the options across the screen such as when you view it on your mobile.
The three bars contains exactly the same options as is seen across the screen.
Never mind I've sorted it.
You have to click "Post a question" from BT Community and then get to select.
Or use the headings
Click on "Fibre Broadband" and then click on "Post a Question".