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peterukw
Beginner
670 Views
Message 1 of 4

Important: Your prices are changing

I received an email today saying this.

 Hi,
 
We're contacting you to tell you that the cost of your service will be changing from 29 .Aug.2018. Even though some of your costs are going up, your package will not alter.

We just need you to log into your account and view the amendments, as this is part of our terms and conditions. You maybe required to verify your details before you can accept any changes. 
 
Continue to your account - **Edited** - Hyperlink removed
 
Thanks,    

.Nick Lane.    
Managing Director, Customer Care
 
When I click on this I get asked for my email, password and country and at the bottom it says SurveyGizmo.
Is this a scam?
 
Regards Peter.
 
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3 REPLIES 3
Distinguished Sage
Distinguished Sage
668 Views
Message 2 of 4

Re: Important: Your prices are changing

Almost certainly.

The price increase is from September.

BT will never ask you to verify account details via email.

Bin it.

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peterukw
Beginner
654 Views
Message 3 of 4

Re: Important: Your prices are changing

Thank you.
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Moderator
Moderator
634 Views
Message 4 of 4

Re: Important: Your prices are changing

Hi @peterukw

Thanks for your post and welcome back!

@gg30340 is absolutely right.  It looks like a scam.  BT would never ask you to verify your details via email.

I've just had to edit the post as the link is suspicious and we can't have that on our site as I am sure you can appreciate.  

Thank you for being so vigiliant!

Cheers,

Robbie

Community ModeratorRobbieMac
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