cancel
Showing results for 
Search instead for 
Did you mean: 
peterukw
Beginner
436 Views
Message 1 of 4

Important: Your prices are changing

I received an email today saying this.

 Hi,
 
We're contacting you to tell you that the cost of your service will be changing from 29 .Aug.2018. Even though some of your costs are going up, your package will not alter.

We just need you to log into your account and view the amendments, as this is part of our terms and conditions. You maybe required to verify your details before you can accept any changes. 
 
Continue to your account - **Edited** - Hyperlink removed
 
Thanks,    

.Nick Lane.    
Managing Director, Customer Care
 
When I click on this I get asked for my email, password and country and at the bottom it says SurveyGizmo.
Is this a scam?
 
Regards Peter.
 
0 Ratings
3 REPLIES
Distinguished Sage
Distinguished Sage
434 Views
Message 2 of 4

Re: Important: Your prices are changing

Almost certainly.

The price increase is from September.

BT will never ask you to verify account details via email.

Bin it.

peterukw
Beginner
420 Views
Message 3 of 4

Re: Important: Your prices are changing

Thank you.
0 Ratings
Moderator
Moderator
400 Views
Message 4 of 4

Re: Important: Your prices are changing

Hi @peterukw

Thanks for your post and welcome back!

@gg30340 is absolutely right.  It looks like a scam.  BT would never ask you to verify your details via email.

I've just had to edit the post as the link is suspicious and we can't have that on our site as I am sure you can appreciate.  

Thank you for being so vigiliant!

Cheers,

Robbie

Community ModeratorRobbieMac
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Make sure you are logged into the forum otherwise you will not see our contact link when a moderator offers help. When sending us your details please don’t send a Private message (PM), we can’t deal with account/service issues via PM so please use the contact link. Thank You
0 Ratings