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Message now button doesn't work

I'm trying to start a chat with technical support from the following page:

https://www.bt.com/help/contact-bt/technical-support/email

The "Message Now" button appears, but when I click it, nothing happens.  I have tried this on Chrome and Firefox, with popup blocking disabled.  The JavaScript console shows there are a load of errors.

Is there another way of contacting technical support?  

 

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