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Aspiring Contributor
972 Views
Message 1 of 22

New Phony BT Website Scam

Hello

I have a Mac and use Firefox. Just this morning this has started happening:

I  visit an innocent site (eg, Delia Smith Recipes). It is suddenly hijacked and a page looking to come from BT says I have won a prize. I don't!

Has anyone else had this? What to do about it, etc? Here is the URL (NOTE--DON'T CLICK unless you know what you are doing!:

I also have screen grab but don't know how to post it.

Generally, help!

Thanks

 

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21 REPLIES 21
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Expert
955 Views
Message 2 of 22

Re: New Phony BT Website Scam

The net is full of surprises and not all as delicious as Delia's recipes. BT's sites are better accessed starting at:

bt.com 

For those delicious recipes from Norwich City FC supporting Canary Delia :

https://www.deliaonline.com/recipes 

 

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Contributor
945 Views
Message 3 of 22

Re: New Phony BT Website Scam

Unfortunately, macs are no longer impervious from attack and what you have is adware on your computer which is causing your annoying pop-ups.

You need to download malwarebytes and AdwCleaner, which is from malwarebytes and run the scans and it will clean off the offending software.

Also, i would run a scan from your anti-virus software. 

 

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Newbie
939 Views
Message 4 of 22

Re: New Phony BT Website Scam

I have also received a pop up claiming that I have won a prize. As it was BT questionnaire, I completed and give bank details. What do I do now? I am worried.

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Contributor
935 Views
Message 5 of 22

Re: New Phony BT Website Scam

Why would you need to give bank details for a free prize?

I would suggest you urgently contact your bank and cancel the card who's details you have passed to the world, and check online banking for any withdrawels. Don't dawdle, do it NOW

 

For anyone else, reading, bt have never and will never give away 'free gifts', its a virus scam.

Download malwarebytes and adwclean, and run scans to remove the virus!

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Newbie
930 Views
Message 6 of 22

Re: New Phony BT Website Scam

Thankyou. Its already taken the money £1.
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Expert
927 Views
Message 7 of 22

Re: New Phony BT Website Scam


@Suzanne37wrote:

I have also received a pop up claiming that I have won a prize. As it was BT questionnaire, I completed and give bank details. What do I do now? I am worried.


You must phone your bank support - they are manned almost 24/7. The fact they have taken £1 is possibly to test your information was genuine. You need to place a stop against whoever took that £1 and do it now!

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Moderator
Moderator
925 Views
Message 8 of 22

Re: New Phony BT Website Scam

@Suzanne37 As well as reporting this to your bank immediately I'd recommend you also report it to the police on the Action Fraud website.

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Newbie
918 Views
Message 9 of 22

Re: New Phony BT Website Scam

Thankyou. Cancelled my card.

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Distinguished Sage
Distinguished Sage
916 Views
Message 10 of 22

Re: New Phony BT Website Scam


@Suzanne37 wrote:

Thankyou. Cancelled my card.


Many banks allow you to suspend or cancel cards using their online app.

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