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Aspiring Contributor
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Message 1 of 6

Replying to private message

Sorry to be dim - I can see the message but no idea how to reply to it

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5 REPLIES 5
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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Replying to private message


@Seedybill wrote:

Sorry to be dim - I can see the message but no idea how to reply to it


https://community.bt.com/t5/notes/v1_1/privatenotespage/tab/inbox

Open the message, and a reply botton should show in the bottom right.

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Aspiring Contributor
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Message 3 of 6

Re: Replying to private message

There is no reply in the corner as you have suggeted

 

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Moderator
Moderator
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Message 4 of 6

Re: Replying to private message

@Seedybill 

Can you click on the subject of the email which will bring you into the email, you should see the reply button then?

Thanks

Matt

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Aspiring Contributor
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Message 5 of 6

Re: Replying to private message

Great - finally I think I have replied - clicking on subject to reply was not my first thought - not logical to me
Nem mind hopefully all sorted
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Moderator
Moderator
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Message 6 of 6

Re: Replying to private message

Got it 🙂 

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