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SeanD
Community Manager
Community Manager
1,765 Views
Message 1 of 1

Scam Alert: BT Billing phishing email

Hi Everyone,

We have seen a new scam whereby the scammers are targeting BT customers and attempting to get you to click on a dubious link.  The email states that your latest bill is ready to view and it gives you a link to click on to view your bill.  This link does not take you to your MyBT account so don't click on it.

The email is more convincing than some we have come across as it also includes legitimate links to BT.com help content so customers can be tricked.  I have posted a copy of what this email may look like.  

This is a scam please do not click on the link.  If you receive this email please do the following,

 

  • Forward the email to phishing@bt.com then delete it
  • If a suspicious link was clicked or attachment opened/downloaded then run a virus check on your computer
  • If bank details were given out then contact your bank immediately and change your online banking passwords

 

Billing scam.png

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