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Community Manager
Community Manager
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Scam Alert! BT billing phishing attempt

Hi Everyone,

We have received reports of a new phishing email scam in which bad actors try to entice BT customers to click a link related to your BT bill.  

The email states that your BT bill has had a makeover and it encourages you to log in to view your bill by clicking on a link within the email, the link entitled 'Log in to see your bill'.  Do not click on this link as this will direct you to a site in which your details will be stolen.

If you receive this email please do the following,

 

  • Forward the email to phishing@bt.com then delete it
  • If a suspicious link was clicked or attachment opened/downloaded then run a virus check on your computer
  • If bank details were given out then contact your bank immediately and change your online banking passwords

 

Here is an example of what this particular scam may look like,

Billing scam 02-01-20.png

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