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SeanD
Community Manager - Retired
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Message 1 of 1

Scam Alert! Fake Voicemail scam

Good afternoon,

We have seen reports about a Phishing email in which scammers alert you to a voicemail message that has apparently been left by BT.  

If you receive an email with the subject title of 'New voice message from BT Team' this is a scam.  The email states that you have a new voice mail and you can listen to this message by clicking on a link contained within the email.  Do not click on this link

 

  • Forward the email to phishing@bt.com then delete it
  • If a suspicious link was clicked or attachment opened/downloaded then run a virus check on your computer
  • If bank details were given out then contact your bank immediately and change your online banking passwords

 

Here is an example of this phishing email,

Voice mail scam.png

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