Scam Alert! Phone call followed by email, purporting to be from BT
Scammers are putting more effort into trying to convince unsuspecting BT customers, that they are calling from BT.
There is a scam circulating in which a caller states that they are calling from BT as they have noticed suspicious activity on your IP address and they are calling to help.
While on the call the scammer will try and convince you that they are calling from BT by sending you an email with the same claims that they have made during the call i.e. that they are calling because of suspicious activity on your IP address
This is a scam so please hang up immediately. If the fraudster is pretending to be from BT and has taken over your PC remotely, or, bank details have been compromised,
Run a virus check on your computer
If bank details were given out then contact your bank immediately and change your online banking passwords