Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
We have received a sharp rise in reports of a particular phishing attack which is targeting BT customers.
This particular attack informs BT customers that you need to update your billing information to avoid a disruption of your service. This phishing email includes some terrible spelling and grammatical errors which is always a good indication that bad actors are behind the email.
As always if you have received this email or any other phishing email attempting to get you to divulge your personal details or asking you to log in please do the following,
Forward the email to firstname.lastname@example.org then delete it
If a suspicious link was clicked or attachment opened/downloaded then run a virus check on your computer
If bank details were given out then contact your bank immediately and change your online banking passwords