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SeanD
Community Manager
Community Manager
1,165 Views
Message 1 of 1

Scam Alert! Update your account info

Hi everyone,

We have received a sharp rise in reports of a particular phishing attack which is targeting BT customers.

This particular attack informs BT customers that you need to update your billing information to avoid a disruption of your service.  This phishing email includes some terrible spelling and grammatical errors which is always a good indication that bad actors are behind the email.  

As always if you have received this email or any other phishing email attempting to get you to divulge your personal details or asking you to log in please do the following,

  • Forward the email to phishing@bt.com then delete it
  • If a suspicious link was clicked or attachment opened/downloaded then run a virus check on your computer
  • If bank details were given out then contact your bank immediately and change your online banking passwords

Here is an example of this particular scam

Phising scam.png

Stay safe everyone

Cheers

Sean 

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