Just received a text starting
"Hello BT here"
asking for feedback, telling me to expect 2 questions which are on the way and claiming to have dealt with my fault.
Obvious warning for me was my mobile is not part of my BT package. Also that I have not needed to contact BT other than to renew my package which is coming to an end and about which contact has been by email. As has all previous contract matters.
Text is coming from number claiming to be 07800 003951 .
Hi @alananne, you can report the call to our security team on this link and it will help BT fight the fraudsters.
Hi,
Earlier today I received a call on my landline with an automated message advising that 'BT' has identify suspicious activities via my IP address and my telephone line. That an technical adviser from customer services is waiting to speak to me.
Hearing this I hung up the call.
The number was 0039659245954.
When I called back the number, as suspected the number is not recognise!
Just thought I bring this to your attention so people are aware.
Kind regards,
Yvie50
Amazon Prime scam still ongoing. Received a call today - spoofed number - poor quality pre-recorded message, full of inaccuracies (renewal date, amount, payment account, etc) so obviously not genuine. Reported via the official link.
Netflix scam. Received today from a gobbledygook email address:
We weren't able to complete your last payment for your netflix subscription, there was an error with the active payment method.
Please go to your subscription's payment methods to change the active payment method.
We are here to help if you need it. Visit the help center for more info or contact us.
-Your friend at netflix
Reported but please be aware.
RIC9380
I had a very similar call today.
While reading this thread the phone rang, Amazon Prime scam.
Hi, I have received several calls with a recorded message claiming to be from BT and suggesting there has been suspicious activity on my internet and therefore the phone line and broadband will be disconnected. I assume it’s a scam? Thanks
Had a call from “Bt technical department, how are you today”.
Number was 07791 prefix: Orange??
Put the phone down.
Nearly fell for this one. Looked authentic until i looked at IP address.../
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