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Message 71 of 99

Re: https://www.bt.com/consumer/edw/scams/ not working

Seems to be working again
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1,611 Views
Message 72 of 99

Re: https://www.bt.com/consumer/edw/scams/ not working

Exactly the same problem as reported on the 13th, then it was solved a few hours later, it is irrespective of Browser.
Web CSS is causing a problem and the day selection is not working. Has someone reloaded a faulty backup?

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1,610 Views
Message 73 of 99

Re: https://www.bt.com/consumer/edw/scams/ not working

Annoying, I have 11 scam numbers to report!
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1,592 Views
Message 74 of 99

Re: Scams: Information about scams currently circulating

I keep receiving scam emails and for the last two days scam telephone calls saying my BT Business account is overdue payment - it isnt - is there anything BT can do to stop these?  the emails come from recognised BT business accounts - presumably of people who have been hacked BUT how do the hackers get our phone number?  The phone call asks for payment via BT fast payment.  

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1,576 Views
Message 75 of 99

Re: https://www.bt.com/consumer/edw/scams/ still not working

Now I am getting 

Forbidden

You don't have permission to access /consumer/edw/scams/ on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
From both Chrome and Safari Browsers and not the CSS error from this morning. .

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1,540 Views
Message 76 of 99

Re: https://www.bt.com/consumer/edw/scams/ still not working

Same error again this morning. 

Forbidden

You don't have permission to access /consumer/edw/scams/ on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

From Entry Point https://www.bt.com/help/security/scams
Report a scam call 

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1,532 Views
Message 77 of 99

Re: https://www.bt.com/consumer/edw/scams/ still not working

Hi @grockle I'm sorry you're having problems with the report a scam link. I've just tried that myself and it appears to be working ok on multiple browsers.

Thanks

Neil

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1,506 Views
Message 78 of 99

Re: https://www.bt.com/consumer/edw/scams/ still not working

It's been up and down all week,
Sometimes
Forbidden
You don't have permission to access /consumer/edw/scams/ on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Sometimes them main screen works partly without the day entry, other times it works for entry then the thank-you screen after submission fails. I just tried it on Chrome and it failed at the main screen again with a 403 error. I've been using it almost daily since 1 year now, but this past week or two it fails on different browsers. Chrome, Safari, Firefox on Mac, Firefox, Bing, Chrome on windows .
All give a 403 message at this point in time.
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1,491 Views
Message 79 of 99

Re: https://www.bt.com/consumer/edw/scams/ still not working

Now the 403 error is gone the Screen fields appear almost correctly for filling out until you get to the When were you called. Here the Day field Calendar Icon is visible but you cannot select anything. The time pulldown works. This was the status 5 mins ago.
Now a Shift Reload and the whole CSS has gone missing, just text is visible. These similar problems have been popping up with this page for the past week now.
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1,491 Views
Message 80 of 99

Re: https://www.bt.com/consumer/edw/scams/ still not working

And now it's a 403 error again.
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