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JOHNT1
Newbie
3,402 Views
Message 1 of 2

Stopping scam registered to deduct from my account

I received this text twice on my mobile “FreeMsg: Reminder. You are subscribed to MyContent for £4.50 every week from Nextgen Ltd until you text STOP to 64005. HELP? 02037403517“. I ignored it the first time as if it were spam, however it turns out I’m actually being charged £4:50 per week. I phoned the telephone number but it was just a message service and they wanted more of my details!! NO WAY!! I phoned BT but they advised they could not stop it as it was a subsctiption service I had signed up to.  I had not and do not recognise this firm.  What service are they offering?  How could they do it?  How did they get my permission?  I  just want this to stop and not happen again.  Any help on how to do this without texting back that number or being conned with this scam again?

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1 REPLY
Distinguished Sage
Distinguished Sage
3,398 Views
Message 2 of 2

Re: Stopping scam registered to deduct from my account

Are you a BT Mobile customer?

If you are, then you can block premium content on your mobile, via MyBT.

If you search Google for 02037403517, you will see its a scam that affects lots of different mobile providers.

 

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Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

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