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Message 1 of 7

What is BT's Help Line Telephone Number?

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I am thinking of moving from Virgin to BT and want to TALK to someone about their Phone, Broadband and TV package, spefically the installation process.  I cannot find a single telephone number on BT.com.  Could someone tell me what number to dial?  And 150 just takes me through to Virgin.  Thanks

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Eamdad
Aspiring Expert
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Message 2 of 7

Re: What is BT's Help Line Telephone Number?

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0800 800 150

Free number from landlines, call this for anything got to do with BT Smiley Happy

 

Follow the options 1>1>4>1 or 2

 

For technical help, you can come here there is a dedicated forum team. Or you can call the number above Smiley Happy

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Message 3 of 7

Re: What is BT's Help Line Telephone Number?

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Thank you so much. I've now contacted BT successfully and got my question answered satisfactorly.
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Eamdad
Aspiring Expert
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Message 4 of 7

Re: What is BT's Help Line Telephone Number?

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Glad you got everything sorted Smiley Happy

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willder_26
Beginner
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Message 5 of 7

Re: What is BT's Help Line Telephone Number?

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What a joke bt have been took them over a month to set my broadband up in Jan. Now I'm all set up have been cut off for not paying a bill .I set up a direct debit with you .you might want to try taken the money out of my bank .I though thats was how direct debit works.
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Distinguished Guru
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Message 6 of 7

Re: What is BT's Help Line Telephone Number?

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Suggest you get back to 0800 800 150 to help you out.
(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
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Distinguished Sage
Distinguished Sage
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Message 7 of 7

Re: What is BT's Help Line Telephone Number?

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You are posting on a  thread that was last posted on two years ago but your post may help somebody.

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