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Beginner
Posts: 5
Registered: ‎14-11-2011
0

BT WiFi with fon

I'm trying to log into a WiFi hotspot using my bt username & password, but it's not recognised. Is there a seperate username & password to use fon?

Distinguished Sage
Posts: 14,294
Registered: ‎10-12-2012
0

Re: BT WiFi with fon

[ Edited ]

No it is your primary email address and password. It is case sensitive so make sure you are entering it correctly. I say this because you when  you log into your email it BTYahoo it is not case sensitive. Also make sure you are using the BTWifi BT broadband customer login part.

 

See these links for further help

 

http://community.bt.com/t5/BB-Out-About/BT-Wi-Fi-issues/td-p/697978

 

http://www.btwifi.com/help/login-with-bt/index.jsp

Distinguished Guru
Posts: 6,807
Registered: ‎07-07-2010

Re: BT WiFi with fon


gg30340 wrote:

when  you log into your email it BTYahoo it is not case sensitive.


It is when I try it, gg.

 

[I'm moving this thread to the BB Out & About board, the right place for it.]

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Distinguished Sage
Posts: 14,294
Registered: ‎10-12-2012
0

Re: BT WiFi with fon


pottyperson wrote:

gg30340 wrote:

when  you log into your email it BTYahoo it is not case sensitive.


It is when I try it, gg.

 

[I'm moving this thread to the BB Out & About board, the right place for it.]


I stand corrected. I am sure I used to be able to log in in either case but I have just tried it and you are correct.,it is case sensitive.

Distinguished Sage
Posts: 48,346
Registered: ‎27-01-2010

Re: BT WiFi with fon

I think that is the problem with the ipad as I just tried mine and it capitalises the first letter of the sign in so when you try and login to BTWIFI it fails - change to lower case and sign in complete

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Guru
Posts: 4,545
Registered: ‎04-02-2010
0

Re: BT WiFi with fon

Im sure it wasnt case sensitive in the past as well; could be in the pre wi fi app [update] days maybe?.........

 

or just poor memory on my part [and gg]. :smileysad:

AQ.
"Welcome to Royston Vasey - You'll never leave."

Distinguished Guru
Posts: 7,684
Registered: ‎27-01-2010
0

Re: BT WiFi with fon

Now I always thought that it was case sensitive:smileyindifferent:

 

It was just on some devices you didn't need @btinternet.com as part of the username, just the first part of it (firstnamelastname)

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