i contacted them an this is the reply i got .
Thanks for providing me with your details. It seems that the cabinet your premises is served by is live, but you are unable to benefit from fibre due to the distance from the cabinet.
We are currently trialling new technologies which would help people in your situation by boosting the speeds. One such technology is fibre to the remote node (FTTRN). Instead of taking the fibre optic cable to your local street cabinet it will run the fibre all the way up to smaller and lower power remote nodes , which can be positioned on nearby telegraph poles or inside manholes etc. The trials are still ongoing, so I’m afraid I don’t have any timescales to share just yet.
all the properties that where on EO Lines are now on the cabinet out of Cabinet 5 or Cabinet E1
hopefully this all happends soon. as 2-4 mb is horrible lol
my neighbour is 4 mnins walk an shes on cabinet 5 ( same as mine ) . the rest on my post code are on E1 which are 10-12 mins walk