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Hi, am new to this but hoping someone can help me!
After waiting nearly 8 months I finally got BT broadband etc, I think I had about 30 order numbers!!!!
I was with Virgin, so at the time qualified for the £100 sainsbury voucher. I went online and registered for it thinking I would get it for christmas.............. I am still waiting for it
Please, please can anyone on here help me get this voucher.........
I really look forward to hearing from someone that can help me.
Many many thanks
Thanks for your reply, I have used the "contact us" form and e mailed you the details. Any help very much appreciated. My order was cancelled and redone so many times, there have been numerous reference numbers but I believe I have quoted the one that I was told to, on one of my phone conversations, for the original online order.
I have a similar issue in that we also had multiple cancelled orders and references, I completed the claim only yesterday (date the instal occured) but I was never given a VOL number only an order reference. I now have a VOL number for the competed install of yesterday but would like to make sure that the order reference given on the claim form is tied to the VOL reference.
I tried to ask this by following the link within the claim confirmation email I recieved last night but when you hit submit it opens a pop up window asking me to check if we moved from SKY but there is nowhere on the page to select this option so you are stuck there.
Sorry for thread hijack but can you offer any help?
Like others still waiting for my £100 sainsburys voucher even though i joined in October and applied for them in December, Please help?