£125 Amazon Reward Card

[kennyruss]

Hi at forums,

Purchased a mobile phone from BT last November - chasing the vouchers since beginning of 2017 - the email ping pong has just got ridicolous - I have the email confirmation, but alas the persons involved do not seem interested and replies are 14-21 days apart.

Can anyone on here please help.

I have used BT before for another mobile and got the vouchers no problem - so I know the system does work!!

thanks in advance

Kennyruss

[JohnC2]

Hi @kennyruss Sorry that the voucher team have not given you a clear answer on the delivery of your voucher.

Drop us over your details by clicking on my user name and selecting contact the mods and we will be happy to help you with this.

Thanks
John

[kennyruss]

done JohnC2 - and provided basic information
cheers
Kenny

[kennyruss]

Done JohnC2

I have provided information to start proceedings - thanks

Kennyruss

[DavidM]

Hi @kennyruss,

I'm sorry for the delay in getting back to you. I'm still chasing this and will be in touch as soon as I get an update.

Cheers

David

[kennyruss]

any update mods?

cheers

Kennyruss

[StuartH]

Hi @kennyruss

I can see my colleague DavidM escalated this for an update, we should hopefully have an update for you, at the start of next week.

Cheers

Stuart

[kennyruss]

Many thanks to all involved!!

Vouchers arrived:)

thanks

Kennyruss

[DavidM · Accepted solution]

Thanks for letting me know it's all sorted @kennyruss. Appreciate you taking time to do that.

All the best

David