£125 reward card becomes £80

[Xandercold]

I placed my bt infinity order before the deadline on 13th July. I received a text saying my £80 reward is kn it's way. I need someone to look into it. How do I get it resolved?

Thanks

[PaddyB]

Hi @Xandercold,

I'll sorry if your rewards card has been issued for the wrong amount. I'll be able to take a look at this for you. Please can you send me in your details using the "Contact The Mods" link found in my profile?

Thanks

PaddyB

[Xandercold]

Done and thank you

[Xandercold]

Also, how long does it take for the card to arrive. It's been a month since the initial dispatch!!

[Xandercold]

Hi,

I was expecting a call today about my reward cards, I have still not received any of them yet.

Any news on this?

Regards

[PaddyB]

Hi @Xandercold,

I can see that my colleague @RobbieMac, is dealing with your case. He is due to give you a call today.

Thanks

PaddyB