Our line has dropped to 135k as a result of a faulty extension. That was over a week ago and the line is still at the slow speed. (Hub 2.0 connected to main socket since then)
I've tried to run the speed test a few times but it can't complete the test. It tells me I have 135k, carries out the upload test and then displays this error.
The Performance Tester could not perform Assured Rate throughput test ,
Please try again later.
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post your line/connection stats from the router.
The margin is 6 which is what it shhould be to start with on a new connection but yout downstream sync is about as low as it can go.
To me this indicates a bad line.
Have you checked that you have working filters in all the needed places and perhaps try the test socket if you still have any extensions wired up.
If that rate stays then your IP profile should rest eventually (between now and 5 daysm probably nearer 12 hours) but running speedtester is the only way to be sure,
If you still cannot run iit make sure you are not stopping it via firewall rules or thing slike peerblocker.
The test socket is the same as the master but will all extension wiring disconnected so you still have a fault in the house wiring it seems to me.
If you have a master socket with a faceplate that has two sockets, one for adsl then you have faulty extension wiring.
If you use a filter on the master socket and it only has the one port then you either have faulty extension wiring OR you have something plugged in to an extension without a filter, all extensions should have their own filters if needed unless the master socket FACEPLACE is filtered.
with the improvement in the test socket you have a problem with your extension wiring. it is often the case the extension acts like an aerial for noise causing problems with your connection. is the orange bellwire connected to terminal 3 on the back of the bottom half of the master socket? if so it should be removed and from all your extension sockets as described here http://www.jarviser.co.uk/jarviser/bellwirenutshell.html