Langlaise
Beginner
359 Views
Message 1 of 4

1571

We are unable to listen to our messages - we now have 6 waiting.  BT have said it is our cordless phone (Motorola) but have received no satisfaction from them.  1571 has been used for messages on this phone before with another provider.  We have recently moved to BT because they are one of the few to provide service in our rural area.  Can anyone help please, or tell me where I should enquire next.  thenk you

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3 REPLIES 3
john46
Distinguished Sage
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Message 2 of 4

Re: 1571

Hi I suggest you contact the forum mods they should be able to get your problem sorted for you this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 3 working days

They are a UK based BT specialist team who have a good record at getting problems solved
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pottyperson
Distinguished Guru
Distinguished Guru
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Message 3 of 4

Re: 1571

Meanwhile, it might be worth trying a corded phone to see of you can get at your messages. If you don't have one, a basic model would be a tenner well spent, as I found out during a power cut! 

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Devon_Dave
Distinguished Guru
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Message 4 of 4

Re: 1571

Make sure your phone is on tone dialling
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