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Newbie
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Message 1 of 2

1571

1571 is not allowing me to read or delete messages. I've TWICE contacted online help here which did not help at all.

The first time, I was transferred to a wrong department and in order to to talk to somebody I had to press option an  . .1, 2 or so on. As I had already told the technician, this option is not working for me either on any calls I make. Second live help has not called me despite saying they would. I can make calls fine even using the numbers the automated calls wont allow me to use.

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: 1571

If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.

 

 

 

They can be contacted using this link BT Care Team

 

 

 

They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.

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