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srogers
Beginner
505 Views
Message 1 of 6

1st line Exchange only - if I get a second line...

Apparently my existing line is EO and so I won't be getting Infinity for the foreseeable future on that.

 

However, seeing as I have neighbours (within a couple of houses) that do have FTTC, I was wondering on the possibility/likelihood of requesting a new 2nd line, and asking for it to be connected to a cabinet so it is eligible for FTTC..

 

Anyone heard of anything like this?  Or is more along the lines that due to my existing EO line, any new one would also *have* to be EO..

 

If someone can indicate who I should be contacting for this very specific technical question (I tried the online chat to India, but the minute I went off script they had no clue what I was talking about and essentially stopped responding) then that would be great..

 

Thanks, 

 

srogers

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5 REPLIES 5
legitimise_sailing
Distinguished Expert
502 Views
Message 2 of 6

Re: 1st line Exchange only - if I get a second line...

What does the address checker say about your line, and your neighbour's? http://www.dslchecker.bt.com/adsl/ADSLChecker.addressOutput
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montesansavino
Aspiring Contributor
401 Views
Message 3 of 6

Re: 1st line Exchange only - if I get a second line...

Join the club on this one. As far as I can see BT retail don't really understand the problem and BT wholesale are not intending to do anything about it in the near future. If Virgin Media are not available you are stuck.

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Devon_Dave
Distinguished Guru
392 Views
Message 4 of 6

Re: 1st line Exchange only - if I get a second line...

Openreach are working on solutions to EO lines, either by moving lines across to the nearest PCP by re-arraning cabling and jointing. There are also solutions where the erect a DSLAM just outside the exchange.

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montesansavino
Aspiring Contributor
372 Views
Message 5 of 6

Re: 1st line Exchange only - if I get a second line...

If you say so, maybe but it is impossible to find any information and the words "they are working on it" don't inspire much confidence.
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stuart1982
Contributor
331 Views
Message 6 of 6

Re: 1st line Exchange only - if I get a second line...

join the club here my line come from the Exchange so at the moment  stuck but hope things change

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