Come on BT sort out this issue with the Smart Hub 2.
Unfortunately its not an 'issue' it is a deliberate design decision along with the ridiculous Smart Setup that BT refuse to believe are completely wrong.
The reason for this is the 2.4ghz does not run at the same speed as the 5ghz plus it all depends on what network protocol is used i.e. b,c,n or acc.
I was trying to figure out how to split to two SSIDs in my new router and then came across this topic. I'm shocked that BT just assumed that it's ok to remove that functionality, a huge step backwards which is causing major issues for people that need to have control over their networking. Just posting this here to add a +1 to the request of bringing this functionality back, as there is absolutely no reason to remove it in the first place.
Its done to ensure compatibility with the black add on discs, which is the main reason for having the smart hub 2 instead of the normal smart hub.
Yes, but they could still make it a configurable option so users that don't have the black disks have a choice.
This is complete BS!! Bt has near-forced me to use their Hub to fix a shonky Internet connection I have. They can't see any information on their side, unless I use their Hub. But moving away from my £400 high powered Nighthawk 10 was not something I rushed to do.
Anyway, after too many dropouts, I bit the bullet and connected it this evening... first job, test the speed. I got 40mb. I used to get 280mb. Low and behold, its because my device is connected to the 2.4ghz. Separating bands is what i have always done, on all dual-band routers for the last several years, so I knew what I was searching for. My search to fix that, led me to this topic saying they don't offer this basic functionality.
Sort it out BT... Your junk hardware has lost me 240mb of speed.
Or simply turn off the 2.4Ghz on the hub and just use the 5Ghz.
@NoSirItWasntMe - i am not a pro in networking, but I definitely know of "bridging".
Basically, it is turning off the router portion of the Hub correct? Effectively turning it into a modem, and then plug that into the nighthawk router.
It was a bridge I crossed (excuse the pun) way back when. But something created an obstacle. I don't remember what it was now. Most likely it was that the router functionality can't be turned off in the Hub and I didn't want to have two wireless signals fighting side by side.
If you are experienced doing that type of thing, maybe you can point me to instructions or give me the lowdown here?