2.4GHZ and 5GHZ Bands BT Smart Hub 2

[PaddyB]

Hi @craftycooky, @aurel, @netlaw,

Thank you for posting. I'm sorry if you're experiencing the same issue as mentioned in this thread. If you send me your details, I'll be able to take a look at this for you.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

[Chris_V]

@PaddyB  I have been experiencing the same issue. Please could you PM me details of how to resolve?

Many thanks. 

[PaddyB]

Hi @Chris_V,

Thank you for posting. I've sent you a PM with details on how you can contact the moderation team.

Thanks,

Paddy

[N-Jineer]

After the last firmware update to my SH2 I've had to turn off the 5Ghz to re-enable communication between our smartphones and our Google Chromecasts. Prior to that update, I had no issues at all with SH2 allowing 2way communication between devices on 5Ghz and devices on 2.4Ghz.

Can I get the the fix please?

[craw19]

Hi @NeilO @PaddyB 

Experiencing the same issue - Sonos basically some expensive book ends and can barely print. Please send me the update.

Thanks

[OneManTagTeam]

Having the same issues as many others. Printer, Sync Box and many other smart things not working for the past week or so.

Can I get the update to fix this too please?

[lifeonmars]

Same here, need the updated firmware  pushed again to me please so I can get another Smart Hub2 updated.

[BenD]

Hi,

I am having issues with Airplay 2 - tv on 2.4ghz and laptop on 5ghz, when on the same network they're fine, when not airplay 2 does not work. 

Please can I get a firmware update to assist me in this. 

Thanks

Ben

[geoffreyconn]

Hi 

Could I get the new firmware Please.

I spoke to BT Technical and they refused to acknowledge the problem

[garethbradley]

@PaddyB I'm having the same issue. Would you be able to PM me with instructions, please?

Many thanks!

Gareth