2.4GHZ and 5GHZ Bands BT Smart Hub 2

[JohnC2]

Hi @NikMundy  sorry that you are having a problem with the SH2. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you.

cheers

John

[CH_79]

I should have clarified why I'm after a new firmware. I'm currently using Sonos speakers which from reading elsewhere seem to be affected with the 2.4 GHz v 5 GHz issue. We use iphones to access Sonos but for the last month or so, we keep losing connection . A restart of the hub helps for a little while but we soon lose connection a while after which makes it difficult to turn off ceiling speakers!

[JohnC2]

Hi @CH_79, sorry that your earlier post was missed. I've sent you a Private Message now so you can get in touch with us.

cheers

John

[CH_79]

No problem - thanks John . Reply sent!

[NikMundy]

Hi John,

Just seen your post on the community, happy to chat or message whenever,

[gomezcarsonk]

But still..... The question goes unanswered as to what specific technical legitimate reason why this feature has been removed.

[JohnC2]

Hi @NikMundy  please can you reply to my Private Message.

cheers

John

[NikMundy]

Hiya John, have just replied, thx Nik

[Alan24]

Hi

i have the same problem affecting Audio Pro speakers. Could you upgrade my hub as well please

thanks

[Dadster21]

Quick update - since posting BT downloaded the new Firmware to my router. Quick reboot and then re-enabled the 5Ghz network. Waited for devices to connect to the 5Ghz network and then tried printing from a device connect on this network to the printer on the 2.4Ghz network and it worked fine. Thanks!