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Whittall1
Beginner
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Message 1 of 2

2 master sockets

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Hi, I have got Sky Fibre and myself and my 2 sons are avid gamers. We have noticed considerable lagging recently whilst online. I have run the sky fibre line checker app and it reports that my router should be plugged into a master socket.
Where the bt line comes in it goes into a socket with a removable lower plate. From there BT installed a cable to the other side of the room where they put another socket which I believe would also be classed as a master socket. The modem router and phone line is plugged into this one.
I need to know if I can remove the initial socket because it appears to servesno purpose other than a connection block for the extension wiring.
I would like to post pictures to explain but I can't see any way of doing it on here.
I would be grateful for any help and advice.

Many thanks
Dave
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: 2 master sockets

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This is a BT Retail forum for customers of BT Retail.

Please post on the Sky user forum  http://www.skyuser.co.uk/forum/

Someone on there, should be able to advise you.

The master sockets are the property of Openreach, not BT Retail. Openreach deal with most other providers, including Sky.

Thanks

 

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